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Legal
Template for review
This is a starting template, not legal advice. It must be reviewed by a qualified South African attorney before publication. Last updated October 2026.
[Registered company name] (Pty) Ltd (Helmsmiths), Cape Town, South Africa, is the responsible party for personal information collected through this website. Our Information Officer can be contacted at [email address].
We use your information to reply to your enquiry, send what you asked for, and follow up on it. The lawful basis is your consent, given when you submit a form, and our legitimate interest in responding to business enquiries. We send marketing only if you separately opt in, and every message includes a way to unsubscribe.
We do not sell personal information. We use service providers (operators) to host the site, store enquiries and send email. They process information only on our instructions and under written agreements. Some providers store information outside South Africa; where they do, we rely on adequate protection as required by section 72 of POPIA.
We keep enquiry information for up to 24 months after our last contact with you, unless we enter into a contract with you, in which case contract records are kept as required by law.
You may ask to access, correct or delete your personal information, object to processing, or withdraw consent at any time. Email [email address]. You may also lodge a complaint with the Information Regulator of South Africa. If you are in the EU or UK, you have equivalent rights under the GDPR.
We apply reasonable technical and organisational measures, including encryption in transit, least-privilege access and secure hosting. Form submissions are validated and rate limited to reduce abuse.
See our cookie notice for the cookies we use and how to change your choices.