Fixed-fee review
Platform Review
What your website or platform really costs, and what to do next.
- Fee
- R30,000 once-off$2,500 once-off
- Duration
- 2 weeks
- Senior time
- 12 hours
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For retail and consumer brands
Commerce is our specialism: platforms, loyalty, customer data, stock and fulfilment. We help you make the big platform decisions well and use AI where it lifts sales or saves time.
Retailers and consumer brands selling online, in store or both. Commerce is our specialism.
The fit
Most brands run an ecommerce platform, a stock or ERP system, a loyalty or marketing tool and an agency or two. The decisions are expensive (replatforming, licences, AI) but there is rarely a full-time CTO role. A fractional leader makes those calls independently and keeps suppliers accountable.
What we do
Platform, stock, fulfilment and customer data that work together.
Independent comparison of ecommerce, loyalty and AI tools, with three-year costs.
One view of the customer, used within POPIA.
Product content, service and merchandising pilots, measured against today.
AI in practice
| The task | Today | With AI | Who checks it |
|---|---|---|---|
| Product content | Descriptions, attributes and translations written by hand | Draft descriptions and attributes from supplier data, in your brand voice | The ecommerce team approves before publishing |
| Customer service | Order and returns questions answered one by one | Draft replies from order data and your policies | Agents approve and handle anything unusual |
| Stock and fulfilment | Low stock and delays found after customers complain | Early warnings on stock and late orders | Buyers and the operations team decide what to do |
Every example keeps a qualified person in control. We start with the rules, then prove one use case on your own work before anything scales.
Guardrails
Where to start
When your ecommerce platform is slow, costly or about to renew.
What your website or platform really costs, and what to do next.
Find where AI helps and set the rules first.
Where AI earns its keep in your business, and how to do it safely.
Senior technology and AI leadership, a fixed number of days a month.
If a review shows you need a new platform, see how we approach composable commerce.
See our platform workTry AI safely
Half a day for partners or leaders: what AI can do, the risks, your use cases.
Executive AI Briefing and Workshops
Policy, approved tools, and the opportunities worth trying.
AI-Native Readiness
Three weeks, your data, measured against today.
AI Proof-of-Concept Sprint
Put what works into production, or have a senior leader run the programme.
AI Automation and Agents
or lead it with
Fractional CTO and AI Lead
Stop after any step. You keep everything we produce.
FAQ
Book a 20-minute call. We will tell you where to start, and whether you need us at all.